Manita Music Center Privacy Policy
Effective Date: 2024/12/12
This Privacy Policy explains how Manita Music Center ("we," "us," or "our") collects, uses, and discloses information about you when you visit our website (the "Site"), purchase products or services from us, or otherwise interact with us. We are committed to protecting your privacy and only collect information with your explicit knowledge and consent.
1. Information We Collect
We only collect the following types of information when you voluntarily provide it to us:
- Personal Information:
- Contact Information: Name, email address, phone number, mailing address (collected when you make a purchase, sign up for lessons, request a repair, or contact us).
- Account Information: Username, password (collected only if you choose to create an account).
- Financial Information: Credit card information, billing address (collected only during the checkout process for purchases and processed securely by our payment processor).
- Purchase History: Information about products and services you have purchased from us (recorded to manage your orders and provide customer support).
- Communication Preferences: Email subscriptions, marketing preferences (collected only if you opt-in).
- Usage Information:
- Website Activity: We may use cookies and similar technologies to collect anonymous information about your interactions with our Site, such as pages visited, links clicked, and time spent on the Site. This information is used to improve our website and is not linked to your personal identity unless you choose to provide it. You can control the use of cookies through your browser settings.
- Information You Provide to Us: Information you provide to us through customer support inquiries, surveys, or other direct interactions.
We do not collect any personal information without your explicit knowledge and consent.
2. How We Collect Information
We collect information only in the following ways:
- Directly from You: When you provide information to us directly, such as when you create an account (optional), make a purchase, contact us with a question, or fill out a form.
- Automatically (Limited): When you visit our Site, we may automatically collect anonymous usage information through cookies as described above. This is not linked to personally identifiable information unless you choose to provide it.
We do not collect information from third-party sources without your consent.
3. How We Use Information
We may use the information we collect from you only for the following purposes:
- To provide and improve our services: To process your orders, deliver products and services to you, and provide customer support.
- To communicate with you: To send you order confirmations, shipping notifications, and other important information related to your transactions or inquiries.
- To personalize your experience (Limited): To tailor your experience on our Site based on your browsing activity (anonymous data via cookies) or your expressed preferences.
- To market our products and services (Only with your consent): To send you marketing communications, such as email newsletters and promotional offers, only if you have opted in to receive them.
- To analyze and improve our business (Anonymous Data): To analyze website traffic and understand customer behavior using anonymous data to improve our products and services.
4. Disclosure of Information
We do not sell, rent, or share your personal information with any third parties for marketing purposes.
We may disclose your information only to the following:
- Legal Services: We may disclose your information to law enforcement or other authorities as required by law or when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Service Providers (Limited and Necessary): We may share information with service providers only when absolutely necessary to provide our services (e.g., payment processors). We ensure these providers are contractually obligated to protect your information.
5. Data Security
We take reasonable measures to protect the security of your information. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us or store on our systems.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your interactions with our Site. You can control the use of cookies through your browser settings.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us at info@manitamusiccenter.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Site.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@manitamusiccenter.com